Case Studies

Case Studies


UPM is one of the world's leading forest industry groups, with a vision to be the front-runner in the new forest industry and to create value by offering competitive products and services to customers worldwide. SEQM was appointed to train organisation members in a new combustion process (Biomass and Combined Heat and Power plant) in a new facility in Irvine.

The aim of the training was to ensure that employees were aware of the needs and impacts of the operation of the new process. The objectives of the course were to communicate objectives, legal requirements, targets, working procedures, roles and responsibilities with regards to the variation to the site PPC permit and the changes to their roles.

The SEQM team were responsible for the design and delivery of the course, including a detailed training manual. All the way through this process SEQM considered the background and motivational factors of the workforce.

The course captured some 35 employees from all levels of the organisation, from senior manager to shop floor. Due to the success of the initial course SEQM was contracted again to deliver the same course to an additional 12 employees.

The feedback from our members of staff was extremely positive. As an example, some of the feedback was as follows:

#   "Very good way of presenting a complex, wide reaching subject. It was specific to our project, which helped immensely"   #

Gary Merrilees

#  Best lecturer/trainer I have ever had. Worked hard to keep energy levels and interest, very interactive, good techniques used  #

Fiona Paterson

# us interacting well, knew his subject matter and put across what is a 'dry' subject in and excellent manner  #

Andrew Johnson

#  Very thorough in content and I gained a better overall understanding  #

George Corner

#  It is very unusual for our members of staff to give such high scores and we can not thank the SEQM team enough for making the course so informative and entertaining. In summary I have no hesitation whatsoever in highly recommending SEQM Ltd and its members of staff.  #

Eddie Reilly
Environmental Superintendent
UPM-Kymmene (UK) ltd.

kellogs UPM
Gateshead Housing Company Southern Green
Encore Envelopes Barratt Homes
Gateshead Housing Company
Encore Envelopes
Southern Green
Barratt Homes